FAQs & Shipping Info
If I place a V2 pre-order now, when can I expect to receive my Space Needle Lamp?
We working diligently to ensure a timely and satisfactory experience for our customers from order to delivery. This new version is a COMPLETE DEVIATION AND RE-DESIGN from the Original, therefore there will be all new processes and manufacturing challenges as well. Each lamp is made by hand to order. Currently, once your order is placed, you can expect a turnaround time not to exceed 3-4weeks from date of purchase. As mentioned in The Shop we are offering a full money-back guarantee if your order is not processed by March 31st. We would like to thank you in advance for your patience and understanding. We know, -WE’RE EXCITED TOO!
Will I be able to purchase a lamp at the Space Needle?
YES! We have officially launched and partnered with The Space Needle LLC! The Original will soon be available at Space Base Gift Store and will soon be available directly, via spaceneedle.com !
SHIPPING QUESTIONS
Shipping options will be provided at time of purchase. For specific shipping questions, please see our Contact page or use the form below.
Still have a question?…Reach out to us!
Further questions? send us a line via our contact form
What type of bulbs can be used in The Original?
Your lamp will come ready for use, equipped with a standard PLT A19 type 9W(60W equivalent) LED 3000k bulb.
We also offer an upgrade option: 9W Wifi Google/Alexa enabled Voice and app controlled Multicolor Dimmable Smart Bulb.
IMPORTANT: We highly recommend using only LED (10W max) bulbs.
Is The Original Space Needle Lamp™ available on other websites, blogs, etc?
NOPE! Though we understand the demand for this lamp, The Original Space Needle Lamp is currently ONLY AVAILABLE ON THIS WEBSITE and at the Space Needle Storefront. In an effort to avoid potential scams, fraud, and copycats, we have limited the availability of this product… meaning if you see it “for sale” online anywhere other than here, DO NOT BUY!! If it’s not from spaceneedlelamp.com, It’s not a genuine product and needs to be reported. Please notify us immediately of any suspicious websites or ads for this product.
Is The Original Space Needle Lamp Licensed?
YES. We are currently the ONLY lamp producer fully licensed by the Space Needle LLC. We have secured a partnership with the SNLLC to provide our customers maximum value and quality assurance when purchased either here or at the Gift Shop.